What is hotlink?

 

HOTLink Project was started in 2013 by a team of System Integrators and Low Voltage professionals to cover gaps in Nurse Call and  RTLS  systems integration to the Porable Phones and other messaging end-user devices in Healthcare environment. 

 

The project has evolved from a Linux BASH-based collection of scripts to a full-size, reliable Windows-based Service. 

HOTLink is a  middleman Service, which receives messages from various Healthcare-related systems and  dispatches them in Real-time to Portable  DECT  and IP-based phones, or other common healthcare  systems and messaging devices

 

 

How does it work?

HOTLink can read multiple Clear Text or XML-based formats via IP or Serial inputs directly, or by simulating TAP / PET Paging Base or SpectraLink XML. The payload can be analysed and modified in real-time, or simply relayed to the end systems. HOTLink is capable of rendering Callback request, and relay user-based actions, like Message Acknowledgements or Rejections, back to the source systems.

 

 

 

What Systems, Protocols, and Formats are supported?

 

 

Input Formats:

  • TAP (Serial RS232 or IP)
  • COMP2 
  • Spectralink XML

Tested with:

  • ConnexAll (RPC)
  • ConnexAll (WTC Spectralink)
  • SARA (RPC)
  • SARA  Spectralink XML
  • Advancecare TAP
  • JSM COMP2
  • JSM ASM
  • Austco ASM

Output Formats & Application:

  • COMP2 
  • RAW Text
  • CSV
  • Austco ASM
  • JSM Micro
  • TAP (Serial RS232 or IP)
  • NEC DMLS 1-way + Callback
  • SNOM 1-way + Callback
  • SNOM 1-way PLUS:  Call termination  by ACK
  • SNOM 2-Way: Report back to ConnexAll
  • SIP TTS (Early development stage)
  • SMS  (Early development stage)

 

 

System architecture

 

 

 

HOTLink genuine code is straight and elegant.  It's developed using C++, with minimal use of external libraries.

All the binaries and libraries are highly reliable and located in the HOTLink local folder.  The product has no dependency on the common frameworks like .NET, nor dependent on any SQL products.

 

Configuration is stored in the local text file, which eliminates GUI-based user-related issues or accidental changes.  The old well establishes Linux's "You Yee What you Have" concept, accompanied by  "Kitchen-Sink" debug output and logs, leaves very little room for user errors.

 

HOTLink reliability is assured by thousands of software testing hours, stress tests on the bench and in the field, followed by the end-users' direct feedback.

 

 

NO-SMA CONCEPT

 

 

HOTLink licensing fee includes free of charge first-year technical support.  Further requests or re-licensing may involve an affordable time-based support fee.  HOTLink has no annual SMA. Software-related issues within the current Windows major version are addressed and supported without additional charge.

 

 

How long has Hotlink been in production?

 

The first production version of HOTLink was deployed in a healthcare facility of Hastings County, Ontario, Canada, in early  2019.

Since then, multiple releases of HOTLink have been successfully deployed in various  Nursing and Retirement homes across North America.

The product R&D is still progressing - new features are being added every year.

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